Reporting issues

The Sorting House is managed by Urban Bubble, and if you’re on a PC or laptop you can report maintenance issues through Fixflow. You’ll first need to sign up and verify your identity, but once you’re logged in you’ll be able to report and log problems therein.

Reporting issues using the app

If you’re on a mobile device, you can access Fixflow via the Urban Bubble app on the appstore:

To report a maintenance issue via the Urban Bubble app, navigate:

  1. My Buildings
  2. The Sorting House
  3. Report Maintenance Issue